Rules should be created and enforced reasonably, fairly, and consistently.
$82,718.00 Overpaid for Snow Plowing
Bad Business Judgment = a Poorly-Negotiated Contract Homeowners Pay for Services Never Performed.
29 unused occurrences = $160,467 for 2022-2023 Winter
* 2021-2022 Winter-No information provided by HOA Board.
* 2020-2021Winter- No information provided by HOA Board.
13 "unused" occurrences = $42,337 overpaid for 2019-2020 Winter
9 “unused” occurrences = $29,313 overpaid for 2018-2019 Winter
4 “unused” occurrences = $11,068 overpaid for 2017-2018 Winter
*Occurrences for the 2020-2021 Winter and the 2021-2022 Winter have not been made available to homeowners.
Cost difference to have a 1-inch snow trigger versus a 2-inch trigger: $14,700 more for 1-inch trigger. (And the 2018-2019 contract contained less service--no treatment for "refreeze.")
Source: 2017, 2018, 2019 Financial Statements
Source: Snow Plowing Contract(s)
April, 2019: At the annual meeting (4/11/2019), the Board had no idea how many snow plowing occurrences we had that winter (even though they received interim reports); the management company representative "guessed" we had 21 occurrences. We still have not heard from the Board informing us of a definitive number of occurrences.
We are skeptical that there were 21 occurrences this winter (Nov. 2018 through March 2019). We did not have that much snow. So we probably overpaid even more than $29,310. None of the Board members have responded to us with an exact number of occurrences. We keep waiting....
Do you think they might be over-estimating the number of occurrences to cover-up bad judgment and a poorly-negotiated contract commitment to 30 occurrences?
[Even if we actually did have 21 occurrences: WE STILL OVERPAID BY AT LEAST $29,310! Yep, that's $29,310 for nothing.].
The snow removal company recently changed its name. The company may be trying to hide its C- rating with the Better Business Bureau.
March 2023
$167,000.00
Homeowners have paid $167,000 for "snow removal" that never happened for the 2022-2023 winter.
Source(s): HOA Financial Statements
What services have we received for $167,000?
We paid $97,700 for snow plowing 2018-2019 winter
Nearly $15,000 more than last winter...for the same number of occurrences (30). We pay for 30 occurrences; snow or no snow.
We've contracted to pay for 30 occurrences; same as last year. Only this year we pay more for the 30 "occurrences."
We paid $19,540 per month (November 2018 - March 2019). Regardless of how much it snowed.
[Source: Snow Plowing Contract]
$97,700 -- We paid for 30 "occurrences" whether it snowed or not.
Homeowners are obligated to pay for services never performed
We have overpaid $82,718 for snow removal since 2017.
$82,718 for nothing -- no services performed but we still had to pay.
We overpaid for services that were never performed.
Nov., Dec. 2019 and Jan., Feb., March 2020: $97,700 for 30 occurrences; Board claims there were 17 occurrences.
HOA signed a 2-year contract, we'll be overpaying again next winter.
DECEMBER 2020 - UPDATE
The board claims they wouldn't pay....we paid.
$19,540 for INADEQUATE ❄SNOW PLOWING❄ in DECEMBER 2020.
Homeowners were not pleased with the poor snow plowing service in December (especially on Christmas). The board president claimed "invoices will not be honored until the situation is resolved." But we still went ahead and paid the December invoice. 🤨🤔