In the past 2 years members of the Board have displayed a lack of knowledge regarding both the performance bond and the maintenance bond. Both of these bonds are relevant to our community.
In November 2017, the Board was unable to answer a resident's inquiry about the status and dollar amount of the performance bond.
April, 2019, when asked, the board had no idea of the maintenance bond. Even though the Board president told the homeowners road repairs are being assessed and needed.
The current maintenance bond covers the community's roads AND storm water management system. Ohio Township may be responsible for our roads but the HOA is responsible for the community's storm water management system.
Definition of a Maintenance Bond: A maintenance bond is not technically insurance, but basically functions as an insurance policy on a construction project that promises a contractor will either correct any defects that arise or that the owner is compensated for those defects.
Annual Meeting, April 11, 2019: A homeowner asked the Board to please update us on the Maintenance Bond which pertains to our roads and storm water management -- the Board knew nothing about the current status of the Bond, the amount, or end-date.
It is important and a fiscal responsibility for the Board to stay up-to-date on the Bond (as it pertains to roads in our community). The Board President had indicated there were roads in our community in need of assessment and repair.
Fortunately, a resident and non-board member, was able to provide the information about the dollar amount and end-date (which is very soon) to the Board.
A suggestion was made that the Board try to be more attentive to important issues and opportunities that benefit homeowners.
The Board needs to do better.
When a board and community manager fail to maintain the common areas, property values drop. Deferral of necessary inspections, maintenance and repair only serves to prolong the inevitable - - at a cost (in dollars as well as property value) that is far greater than sacrificing to do what is right and necessary in a timely fashion. Property values will decrease and monthly assessments will increase.
The Board’s decision to not have an independent 2017 audit of the HOA combined with their poor supervision of the management company's accounting and record-keeping procedures indicates a lack of financial oversight.
UPDATE (7/20/2018): The Board has finally decided to have an independent audit of 2017 financial statements.
The board and management company need a reminder that the HOA exists to protect the integrity of the community and do what is in the best interest of its members. Being open and honest about decisions, funding, contracts, services, maintenance, and more is essential to keep homeowners involved and informed.
Click on the button below to download the "highlights" from that meeting.
August 25, 2018: However, this doesn't mitigate the fact that the Board "dropped the ball" again, and allowed TOA to avoid any financial responsibility for a "promise" TOA made over a year ago. Again, the homeowners are paying the entire cost for something that could have been negotiated.
Source: 6/17/18 Board Brief
Homeowner comment: $33,000 is a "significant expense."
Source: 4/3/2017 Board Brief
The question was asked: "Why didn't we get the building TOA promised?"
The Board response: "TOA never responded to us."
(Source: 8/25/2018 Special Meeting of the HOA Board)
At the meeting a homeowner also asked why we couldn't have pursued some type of negotiated agreement wherein TOA would have provided us financial consideration for the smaller building they would have built? Something to offset the TOTAL cost of constructing an entirely new building? There was no response from the Board.
Yep, we're not making this up. It appears the Board chose to not be assertive with TOA and failed to pursue a resolution to the additional pool building issue. Did the Board even try to negotiate? Also, the Board admits there was never anything put in writing. (Even though Board and Committee meeting minutes indicate this building was an issue being discussed as early as May 2017.)
This is not sound business judgement. This lack of common sense and poor decision making will continue to endanger the community. The Board's performance must improve. If it doesn't then homeowners will be burdened by more expenses and HOA resources will be used to compensate for mistakes made and opportunities missed.
Please don't be fooled by the misinformation on the HOA website.
The Board is citing excerpts from the Public Offering Statement to support their development of the Maintenance Matrix.
The Public Offering Statement is not a governing document. it is simply a disclosure statement.
The Public Offering Statement has no bearing on the HOA management and property maintenance of our community.
It is not a part of the community's governing documents.
(July 5, 2018) "I am astounded as to why this Board continues to behave in a way that invites investigation and rebuke from agencies and organizations whose mission is to protect Senior Citizens and the disabled. If this behavior continues the situation is likely to become public thus impacting the revered “property values” touted by those allegedly concerned about the image of this community.
A further concern is the tendency of this Board to cater to a “management company” that is often blatantly in violation of its contract without any visible consequence. Why this occurs is a mystery but my imagination has indulged in creative speculation.
You have failed to provide a cogent reason why residents who wish to examine documents that they entitled to see must be inconvenienced by a drive to Cranberry when the “management company” was given space in the club house in which to conduct business.
Furthermore it would be wise to include residents who are astutely monitoring operations in the community in the decision making process rather than treating them and labeling them as “trouble makers”.
There is a Board member who, when confronted with a question he cannot answer or a fact which he does not have the knowledge to dispute, replies “That is your opinion”.
Well this is my informed opinion—I would really welcome more of these."
(July 2, 2018)
I along with other residents of this community are genuinely concerned over the sloppy reporting and absence of follow up on many issues that are either done with duplicity or incompetency on her part. It is time that she be held accountable for the fiscal responsibility that is expected by this community from her services and gives all in this community satisfaction of a honest reporting. The supplying of the financial reports that were provided in the past are no long available to us as residents and that elimination of transparency does come with some reporting responsibility on her part and that of her company. As we discussed in our meeting the first of June, I don’t believe it is too much to ask that the reports are brought here in their entirety.
I would appreciate some consideration for all of us."
(July 1, 2018) "Why place undue hardship and inconvenience on the residents of a 55+ community who simply wish to review how their money is being spent and managed? We would hope the management company and Board of Directors are not intentionally making records access, review and copying difficult for requesting homeowners as a form of retribution and/or concealment. Please provide a rational and relevant explanation:
"Please provide me with a copy of the community's current maintenance plan. Not the new "matrix", but the current, comprehensive property maintenance plan that has been executed since January 2017.
If it is available in electronic form you can send it to this email address. Or, if there is a website where the plan is located, please provide the URL.
Please send me a copy of the existing Property Maintenance Plan no later than Tuesday, September 25, 2018.